Terms of participation

Scope

These Terms govern participation in the Transpyr Coast to Coast cycling event (the "Event") organised by Valua Travel [TO COMPLETE: legal name] (the "Organiser") and the purchase of registrations, packs and extras through https://www.transpyr.com. By completing a registration you accept these Terms, the Privacy policy and, if your pack includes accommodation, the Package travel conditions. The version you accept (2026-11-11) is stored with your registration.

The Event

The Event is a non-competitive multi-stage cycling ride across the Pyrenees, from the Mediterranean to the Atlantic, over 7 stages, with several modalities (Gran Raid MTB, Backroads, E-Transpyr and Gravel Adventure) and the option to ride the full route or one of its halves. It is not a race: there is no official ranking, and riders must comply with traffic regulations on open roads.

Eligibility

• You must be at least 18 years old on the day the Event starts.
• You must be in good health and have the physical preparation required for consecutive days of mountain cycling with significant elevation gain.
• You must hold a valid ID document and, for non-EU citizens, any visa needed to enter Spain and France.
• The Organiser may refuse or cancel a registration that does not meet these requirements, refunding the amount paid.

What is included

The basic registration includes the right to take part in the Event, the road book and GPS tracks, route marking where applicable, feed stations, mechanical and medical assistance on the route, luggage transport between stage ends and the finisher jersey. Packs may add accommodation, meals and transfers as described on the Site at the time of purchase; extras (such as bike transport or additional nights) are listed separately. The exact contents of your pack are those shown in your order confirmation.

Prices and payment

All prices are shown in euros and include VAT at the applicable rate. Payment is made online by card through the Redsys payment gateway operated by the Organiser's bank; the Organiser never sees your full card number. A registration is confirmed only when the payment is authorised; unpaid registrations expire after the time indicated at checkout and the place is released. An invoice is issued for every payment and made available on your registration page.

Personal and non-transferable

Registration is personal. It may be transferred to another rider only with the Organiser's written approval, provided that the new rider meets the eligibility requirements and accepts these Terms, and that any price difference or administrative fee is paid. Requests must be sent to info@transpyr.com at least 15 days before the Event [TO REVIEW: notice period and fee]. For packs with accommodation, see also the transfer right described in the Package travel conditions.

Cancellation by the rider and refunds [TO REVIEW]

You may cancel your registration at any time by email to info@transpyr.com. Refunds are calculated on the total amount paid (registration, pack and extras) as follows:

• More than 90 days before the first stage: 80% refund.
• Between 90 and 60 days before the first stage: 50% refund.
• Less than 60 days before the first stage, or no-show: no refund.
• Medical exception: on presentation of a medical certificate, issued before the Event, stating that you cannot take part, a refund of 80% is granted regardless of the date [TO REVIEW: percentage, and whether cancellation insurance should cover this instead].

Refund procedure

Refunds are returned to the card used for payment within 30 days and a credit note is issued. Amounts already paid by the Organiser to third parties on your behalf (for example non-refundable hotel deposits) may be deducted where the law allows. The Organiser recommends taking out cancellation insurance.

Changes and cancellation by the Organiser

For reasons of safety, weather, road conditions, permits or force majeure, the Organiser may modify the route, shorten or neutralise stages, change start times or replace accommodation with accommodation of equivalent category, without this giving rise to a refund.

If the Event is cancelled entirely for reasons attributable to the Organiser, the full amount paid is refunded. If it is cancelled because of force majeure (extreme weather, natural disaster, epidemic, administrative prohibition), the Organiser will refund the amount paid less the costs already incurred and not recoverable, or offer a place in the next edition [TO REVIEW].

Equipment and safety

• A homologated helmet is mandatory at all times while riding. Riders without a helmet will be stopped.
• Each rider must carry a bike in good working order, lights and reflective elements where required, a charged mobile phone, and the road book or GPS track.
• Riders must follow the instructions of the Organiser's staff and marshals and respect cut-off times; a rider outside the cut-off may be transported to the stage end.
• Riders must comply with the traffic code and respect the environment: no littering, no shortcuts through protected areas.
• Riders in the E-Transpyr modality are responsible for their own batteries and charging.

Fitness declaration and assumption of risk

By registering you declare that you are physically and mentally fit to take part, that you have no medical condition incompatible with the effort required, that you will not ride under the influence of alcohol, drugs or doping substances, and that you understand the inherent risks of cycling in mountain terrain and on open roads (falls, collisions, weather, altitude, fatigue). You take part at your own risk.

To the extent permitted by law, the Organiser is not liable for damage caused by your own negligence, by failure to follow instructions, or by the acts of third parties or other riders. Nothing in these Terms limits liability that cannot be limited under Spanish law.

Insurance

The registration includes accident insurance covering riders during the stages and civil liability insurance for the Organiser [TO REVIEW: insurer, policy numbers and coverage limits]. This insurance does not cover trip cancellation, lost or damaged bikes, or theft. You are advised to take out your own travel and cancellation insurance.

Image rights

The Event is photographed and filmed. By taking part you authorise the Organiser to use images and recordings in which you appear, on any medium and without territorial or time limit, to document and promote the Event and future editions, without payment. This authorisation does not cover uses that damage your honour or reputation. If you do not wish your image to be used, tell us at info@transpyr.com before the Event or at any time afterwards and we will remove or stop using individual images where reasonably possible.

Code of conduct

Riders must behave with respect towards other riders, staff, volunteers, local residents and the environment. Harassment, discrimination, dangerous riding, vandalism or repeated breaches of these Terms may lead to exclusion from the Event without refund.

Complaints, law and jurisdiction

Complaints may be sent to info@transpyr.com; we answer within one month. These Terms are governed by Spanish law. Disputes shall be submitted to the courts of the Organiser's registered address, without prejudice to the consumer's right to bring proceedings before the courts of their own domicile. Consumers may also use the consumer arbitration system.